Before starting to work for a client, it is important for both parties to understand the conditions of the project. You need an after-sales service contract so that everyone has the same perception of the extent of the work to be done. This helps your business maintain the image of an honest and fair company and maintain a positive relationship with your customers. The problem with using these sample contracts is that they can be too complicated and may not meet the specific requirements of your state. If you want to use a standard contract that you will find online, we strongly recommend that you have it checked by your own lawyer. B. “Customer Support” includes routine responses to questions, error corrections, and maintenance changes requested by Customer by telephone, email, or messaging system inside the Software and provided by Patriot Software during normal business hours, unless otherwise agreed in writing by Patriot. Customer support does not include programming, detailed or specialized maintenance, the provision of improvements or support different from that made available to other customers of the service, including, but not, problems that were not supported when connecting or operating the service or any of its components, unusual or proprietary systems may occur. As has already been said, contracts are intended to outline the essential details of your agreement. It`s important to be as specific as possible about what you`re being hired to do, how you`re going to do it, and what expectations are on both sides.
Unless otherwise stated in writing, all contracts and other transactions between GAIN Capital and the Client are subject to the terms of this Client Agreement, as amended from time to time (including, but not limited to, GAIN Capital`s business policies and procedures). This draft contract is provided by Patriot Software. First, before we look at how to create (and enforce!) a customer contract, let`s start with the reasons why customer contracts are so important. You can also add formulations that follow that if the project is around a certain period (for example.B. more than 30 days), to invoice all work completed on that date and to pay this invoice in accordance with the terms of payment of the contract. . . .