Skykick Service Level Agreement

“Keenondots is pleased to provide, in partnership with SkyKick, an as-a-service platform solution that allows its partners to include the industry-leading skyKick cloud and migration suite in the solution offering,” said Coen Korver, CEO of Keenondots. “We share a similar vision for technologies that create partner experiences to more efficiently deliver their cloud and management services in a very cost-effective way.” About SkyKickSkyKick is a global provider of cloud automation and management software for IT solutions partners. Its products help create successful cloud businesses, as information technology providers can migrate, secure and manage their customers in the cloud in a simple and efficient way. More than 20,000 partners in more than 125 countries are using skyKicks to accelerate their cloud business, and the company has won numerous awards, including Microsoft Partner of the Year and one of the fastest growing technology companies in North America according to Deloittetechnology Fast 500™. SkyKick is headquartered in Seattle, headquartered in Amsterdam and has offices in Sydney and Tokyo. For more information, see www.skykick.com. About KeenondotsKeenondots is a pure-play platform company that provides IT solutions partners with a customizable cloud automation platform based on CloudBlue technology. The platform is offered as a managed service and allows partners to fully automate their commissioning and billing processes. Keenondots also helps ISVs enter the CloudBlue ecosystem by helping them develop a CloudBlue connector.

Keenondots is based in the Netherlands and is a partner of CloudBlue. For more information, see www.keenondots.com. Important: These accounts, including their passwords, are created, used and managed by the SkyKick Cloud backup service. Please do not change email addresses or passwords for these accounts. As a result, they can no longer be accessed for cloud backups, resulting in alerts and a call for support for the solution. 8.14 Reservations for services. The partner gives SkyKick an indefinite period. Irrevocable authorization, free, non-exclusive, global, underauthorized to use, reproduce, distribute, display and publish at any time, in whole or in part and in all media, and at SkyKick`s discretion (including, but not limited to publication on the Internet) any feedback, comments, evaluations or other contributions from partners regarding SkyKick or services, on third-party sites or by other means (“Posting”).